Public Outreach Coordinator- CTPS, Boston

The Central Transportation Planning Staff (CTPS) of the Boston Region Metropolitan Planning Organization (MPO) seeks a Public Outreach Coordinator whose primary responsibility will be to ensure implementation of the MPO's Public Outreach Plan (POP). The POP lays the foundation for engaging  the public, including traditionally underserved populations, in the decision making of the MPO to allocate federal dollars to transportation projects.
The role of the Public Outreach Coordinator requires excellent communication, interpersonal and organizational skills, and coordination both within the organization and externally. Internally, this person is key to ensuring that program and project managers have the materials and support they need to effectively communicate with stakeholders and members of the public. Externally, the Public Outreach Coordinator will take the lead on developing relationships with stakeholders; writing, conducting, and analyzing surveys; developing public outreach materials; planning public meetings; and exploring new media and approaches for outreach and communications.

While the following sections describe required and desirable qualifications, CTPS is open to candidates who believe that their particular experience and skills fulfill the requirements.

Dedication to inclusive public participation to support transportation equity
Knowledge of the principles, practices, and techniques of regional planning in the areas of transportation, land use, demographics, and/or public policy
Strong interpersonal skills
Excellent oral and written communication skills and the ability to convey technical topics in ways that anyone can understand
Strong organizational, project management, and analytical skills (both qualitative and quantitative)
Ability to work both collaboratively and independently
Familiarity with electronic communications media and web-based outreach tools 
A master's degree, or a bachelor's degree and three years of experience, in transportation planning, urban or regional planning, engineering, or a related field; or other educational and/or work experience that the candidate feels meets the above qualifications
Additional Information
Written or spoken fluency in Spanish, Mandarin, Cantonese, Portuguese, Haitian Creole, Vietnamese, or other common non-English language spoken in the region is a plus.
Previous public participation, meeting facilitation, marketing, market research, and/or communications experience is desirable, but not required.
This a full-time position and the starting salary range is $55,300–$66,400 annually, contingent upon qualifications and experience.
CTPS offers excellent Massachusetts state employee benefits; a flexible, supportive, and family-friendly work environment; and a commitment to ongoing professional development. Our office is located in downtown Boston, in a transit-oriented and bicycle-friendly environment. All staff are currently working remotely due to the COVID-19 pandemic, and the agency will pilot hybrid work schedules once a return to the office is initiated.

How to Apply
This position is open until October 26, 2021. Applications will be reviewed on a rolling basis and preference will be given to those who apply by October 19. A review of applications will begin immediately. Interested candidates should submit a cover letter and resume online at or

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